June 2025
"Amélie's experience across nearly all brands of ultra fast lasers gives her a superior background to draw upon to solve problems and make improvements in the vast majority laboratory lasers and other optical systems. I have sought her consultation numerous times over more than a decade and continue to count her as valuable contributor to my work as well as cherished colleague."
Benjamin Langdon, PhD, Owner, Crunch Technologies
May 2023
"In seeking to find someone who could assist us with servicing our systems, Amelie came highly recommended from several independent colleagues and connections. She has a skillset that exceeded my requirements for near-term assistance, as we seek to manufacture our laser systems to be as hands-off as possible. We brought her in for training on remote servicing efforts aimed at refining each systems' performance. From the first day, AA Service demonstrated their value with fast turn-around and also brought a highly skilled and experienced perspective, leading to a level of support and insight that was unexpected, but definitely well-received."
Mike D, PhD, Product Manager - Laser Division, Thorlabs Inc.
February 2020
After the Atto Science Group at the Weizmann Institute of Science in Israel have battled long term stability issues for a few years, I was task to visit this 11mJ (1 kHz) sub-25 fs Red Dragon™ laser system in order to figure out what the problem was. This onsite visit followed by remote support from AA Service Tech allowed this group to get the best conditions the system has been since 2017. Here is the customer's comment:
"I really wanted to thank you for your support and assistance in this process. Your service was pleasant, patient, prompt, and highly professional. You helped us solve issues which have been ongoing for many years." - Omer Kneller
November 2019
"Amelie is the best laser technician I have ever had the pleasure of working with. We have known, and worked with each other for many years. She is an amazing problem solver, and understands femtosecond laser technology like no other technician I have ever met. I have always trusted her to work on my lasers, and always will."
Dr. Sterling Backus, Advanced Projects Scientist, Thorlabs Inc.
January 2019
"Amélie visited our labs twice for service and training and each time with her efficiency and creative solutions the visit went smoothly despite all unforeseen issues. She is meticulous, diligent, patient and plans for the unexpected. Her support goes beyond just the visit, she follows up with the system and issues we may experience later and patiently makes sure we have all that we need.
We enjoy her visits greatly and hope to see her soon."
Parmida Shabestari, PhD candidate, Kaiser Group, MPI-Stuttgart
November 2018
"Amélie and AA Service Tech Inc. has definitely been an important asset for our laboratory. Knowing that she can be counted on has always been reassuring, and this sentiment is strongly reconfirmed when our laser starts to not work as we wished. Amélie is extremely competent and knowledgeable, but also very friendly, able to provide reasonable measures to improve the laser, and gives appropriate follow-ups after services."
Tsuneyuki Ozaki, Professor, INRS