Our Story
AA Service Tech Inc. was founded in an effort to provide scientists around the world with an on demand technical support/service. We are physics enthusiasts and we want to make sure that experiments keep running smoothly, with limited down time. Preventative maintenance, upgrades, and emergency visits are our ways to help you in your research, and ensure your equipment will always give you the best result. We have a broad range of experience working with lasers from various manufacturers.
Founded in 2016, the company grew in the first half of 2017. Our first partnership was with Crunch Technologies to install a substantial laser amplifier upgrade in the U.K.. In our first years, we had several returning customers for services and maintenances. In 2018 we started a sub-contracting relationship with KMLabs.
Things were going well, and 2020 started strong with service visits in the Netherlands, Germany and Israel. But it came to a quick stop in March as the pandemic forced major lockdown measures and travel bans. These difficult times made us increase our offer for remote service packages. We also started a new partnership with Amplitude to cover some Canadian customers.
In 2022, we started a partnership with Thorlabs to remotely support their Tiberius and Octavius product lines. Later that year, we received training from Light Conversion at their factory in Lithuania in order to support Light Conversion - USA with the Canadian customers (TOPAS and ORPHEUS product lines).
Let’s hope that the years to come will continue to bring more exciting projects!
Amelie Auger
Founding President
Amelie brings over 15 years of experience in maintaining, installing and servicing femtosecond lasers.
After graduating from a 3-year college in Applied Physics Technology, Amelie worked for 4 years as a Research Technician at INRS (Varennes, Quebec). Her favorite part of the work was to help scientists with their experimental setup and keep learning new things about science.
She later became Field Service Engineer for KMLabs Inc. (Boulder, Colorado). Being able to join her passion for travel with her work was great, and the experience gained while moving to a new country was priceless. She worked in various Universities and Institutes around the world (in over 10 countries) for more than 5 years.
Her love for travel and science hasn't changed, and this is why she started AA Service Tech Inc. after moving back to Canada. To continue to travel the world, meet great scientists, help setting up experiments, and use her previous experience to consult on laboratory maintenance and service.
For more details, please visit her LinkedIn